Incluye referencias bibliográficas e índices.

Introducing qualitative research / David Silverman -- Ethnography : relating the part to the whole / Isabelle Baszanger and Nicolas Dodier -- Building bridges : the possibility of analytic dialogue between ethnography, conversation analysis and Foucault / Gale Miller and Kathryn J. Fox -- Analysing documentary realities / Paul Atkinson and Amanda Coffey -- Doing things with documents / Lindsay Prior -- Internet communication as a tool for qualitative research / Annette N. Markham -- The "inside" and the "outside" : finding realities in interviews / Jody Miller and Barry Glassner -- The active interview / James A. Holstein and Jaber F. Gubrium -- Membership categorization and interview accounts / Carolyn Baker -- Focus group research / Sue Wilkinson -- Discourse analysis as a way of analysing naturally occurring talk / Jonathan Potter -- Conversation analysis and institutional talk : analysing data / John Heritage -- The conceptualization and analysis of visual data / Michael Emmison -- Analysing lace-to-face interaction : video, the visual and material / Christian Heath -- Reliability and validity in research based on naturally occurring social interaction / Anssi Peräkylä -- Addressing social problems through qualitative research / Michael Bloor -- Using qualitative data and analysis : reflections on organizational research / Gale Miller, Robert Dingwall and Elizabeth Murphy -- Who cares about 'experience'? Missing issues in qualitative research / David Silverman.