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Key performance indicators : developing, implementing, and using winning KPIs / David Parmenter.

Por: Tipo de material: TextoTextoEditor: Hoboken, N.J. : John Wiley & Sons, [2010]Fecha de copyright: ©2010Edición: Second editionDescripción: xix, 299 páginas : ilustraciones ; 24 cmTipo de contenido:
  • texto
Tipo de medio:
  • sin medio
Tipo de soporte:
  • volumen
ISBN:
  • 9780470545157 (cloth)
  • 0470545151 (cloth)
Tema(s): Clasificación LoC:
  • HF 5549.5.P37 P37.2010
Contenidos:
Introduction -- Foundation stones for implementing key performance indicators -- Developing and using KPIs : a 12-step model -- KPI team resource kit -- Templates for reporting performance measures -- Facilitator's resource kit -- Critical success factors kit -- Brainstorming performance measures -- Implementation variations for small-to-medium enterprises and not-for-profit organizations -- Implementation lessons.
Revisión: "Fully revised and updated, Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition represents a significant shift in the way KPIs are developed and used, with an abundance of implementation tools."--BOOK JACKET.
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Existencias
Tipo de ítem Biblioteca actual Colección Signatura topográfica Copia número Estado Fecha de vencimiento Código de barras
Libros Biblioteca Francisco Xavier Clavigero Acervo Acervo General HF 5549.5.P37 P37.2010 (Navegar estantería(Abre debajo)) ej. 1 Disponible UIA115076

Incluye referencias bibliográficas e indice.

Introduction -- Foundation stones for implementing key performance indicators -- Developing and using KPIs : a 12-step model -- KPI team resource kit -- Templates for reporting performance measures -- Facilitator's resource kit -- Critical success factors kit -- Brainstorming performance measures -- Implementation variations for small-to-medium enterprises and not-for-profit organizations -- Implementation lessons.

"Fully revised and updated, Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition represents a significant shift in the way KPIs are developed and used, with an abundance of implementation tools."--BOOK JACKET.