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Services and innovation / edited by Faïz Gallouj and Faridah Djellal.
Tipo de material: TextoEditor: Cheltenham : Edward Elgar Publishing Limited, 2015Fecha de copyright: ©2015Descripción: xxxiii, 784 páginas : ilustraciones ; 25 cmTipo de contenido:- texto
- sin mediación
- volumen
- 9781783472932
- HD 9980.5 S47.2015
Tipo de ítem | Biblioteca actual | Colección | Signatura topográfica | Copia número | Estado | Fecha de vencimiento | Código de barras | |
---|---|---|---|---|---|---|---|---|
Libros | Biblioteca Francisco Xavier Clavigero Acervo | Acervo General | HD 9980.5 S47.2015 (Navegar estantería(Abre debajo)) | ej. 1 | Disponible | UIA164921 |
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HD 9980.5 S34.1995 Service operations management / | HD 9980.5 S47.2011 Servir con calidad en México / | HD 9980.5 S47.2011 Servir con calidad en México / | HD 9980.5 S47.2015 Services and innovation / | HD 9980.5 S754.2018 This is service design doing : applying service design thinking in the real world : a practitioner's handbook / | HD 9980.5 Y36.2005 Design for six sigma for service / | HD 9980.5 Y53.1997 Yeld management : strategies for the service industries / |
Service innovation is a young but prolific research field, with a rapidly increasing number of publications being dedicated to the area. This title explores the most significant articles that helped build and develop this field from a theoretical, empirical and methodological perspective. In this research review the authors examine how the 43 seminal articles selected address the key focuses of the subject, including the theories, nature and measurement of innovation in services as well as the role of knowledge intensive business services (KIBS) in client innovation and other concerns.
Incluye referencias bibliográficas.