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The trainer's balanced scorecard : a complete resource for linking learning to organizational strategy / Ajay M. Pangarkar and Teresa Kirkwood ; foreword by David Norton.

Por: Colaborador(es): Tipo de material: TextoTextoSeries Pfeiffer essential resources for training and HR professionalsEditor: San Francisco, CA : Pfeiffer, 2018, 2009Fecha de copyright: ©2009Edición: [Reimpresión]Descripción: xxxii, 388 páginas : ilustraciones ; 24 cmTipo de contenido:
  • texto
Tipo de medio:
  • sin mediación
Tipo de soporte:
  • volumen
ISBN:
  • 9780787996581
  • 0787996580
Tema(s): Clasificación LoC:
  • HF 5549.5.T7 P36.2018
Contenidos:
Defining organizational strategy -- The balanced scorecard -- Alignment with management's expectations -- Business data and performance metrics -- Business processes and performance measures -- Workplace learning in relation to financial performance -- Developing the learning and growth perspective -- An application of the learning and growth perspective -- The case of Sky Air Limited -- The learning department's balanced scorecard -- Factors affecting strategy, balanced scorecard, and workplace learning.
Revisión: "This book offers a comprehensive guide for effectively, measuring the things that really matter, to be more strategically aligned with organizational objectives, and shows how to appropriately convey learning results to management. In a common language, the book includes a collection of ready-to-use or customizable tools, forms, worksheets, templates, sample scorecards, training exercises, assessments, and job aids, available to download from the accompanying website."--Jacket.
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Libros Biblioteca Francisco Xavier Clavigero Acervo Acervo General HF 5549.5.T7 P36.2018 (Navegar estantería(Abre debajo)) ej. 1 Disponible UIA190490

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Defining organizational strategy -- The balanced scorecard -- Alignment with management's expectations -- Business data and performance metrics -- Business processes and performance measures -- Workplace learning in relation to financial performance -- Developing the learning and growth perspective -- An application of the learning and growth perspective -- The case of Sky Air Limited -- The learning department's balanced scorecard -- Factors affecting strategy, balanced scorecard, and workplace learning.

"This book offers a comprehensive guide for effectively, measuring the things that really matter, to be more strategically aligned with organizational objectives, and shows how to appropriately convey learning results to management. In a common language, the book includes a collection of ready-to-use or customizable tools, forms, worksheets, templates, sample scorecards, training exercises, assessments, and job aids, available to download from the accompanying website."--Jacket.