The trainer's balanced scorecard : a complete resource for linking learning to organizational strategy / Ajay M. Pangarkar and Teresa Kirkwood ; foreword by David Norton.
Tipo de material: TextoSeries Pfeiffer essential resources for training and HR professionalsEditor: San Francisco, CA : Pfeiffer, 2018, 2009Fecha de copyright: ©2009Edición: [Reimpresión]Descripción: xxxii, 388 páginas : ilustraciones ; 24 cmTipo de contenido:- texto
- sin mediación
- volumen
- 9780787996581
- 0787996580
- HF 5549.5.T7 P36.2018
Tipo de ítem | Biblioteca actual | Colección | Signatura topográfica | Copia número | Estado | Fecha de vencimiento | Código de barras | |
---|---|---|---|---|---|---|---|---|
Libros | Biblioteca Francisco Xavier Clavigero Acervo | Acervo General | HF 5549.5.T7 P36.2018 (Navegar estantería(Abre debajo)) | ej. 1 | Disponible | UIA190490 |
Incluye referencias bibliográficas e índice.
Defining organizational strategy -- The balanced scorecard -- Alignment with management's expectations -- Business data and performance metrics -- Business processes and performance measures -- Workplace learning in relation to financial performance -- Developing the learning and growth perspective -- An application of the learning and growth perspective -- The case of Sky Air Limited -- The learning department's balanced scorecard -- Factors affecting strategy, balanced scorecard, and workplace learning.
"This book offers a comprehensive guide for effectively, measuring the things that really matter, to be more strategically aligned with organizational objectives, and shows how to appropriately convey learning results to management. In a common language, the book includes a collection of ready-to-use or customizable tools, forms, worksheets, templates, sample scorecards, training exercises, assessments, and job aids, available to download from the accompanying website."--Jacket.