TY - BOOK ED - International Organization for Standardization TI - Quality management and quality system elements =: Gestion de la qualité et éléments de système qualité PY - 1993///?] CY - [Switzerland] PB - International Organization for Standardization KW - Control de calidad KW - Auditoría - KW - Normas KW - International Standard ISO 9004-4 N1 - A la cabeza de la portada: International Standard ISO 9004-4; Edición fotocopiada; Datos principalmente tomados de la cubierta; Folletería permanente; Pt. 4. Guidelines for quality improvement ER -