TY - BOOK AU - American Hotel & Motel Association TI - Hotel internal control guide SN - 0866121536 AV - TX 911.2 H69.1997 PY - 1997/// CY - East Lansing, Mich. PB - Educational Institute of the American Hotel & Motel KW - Administración hotelera KW - Manuales, etc KW - Hoteles KW - Control de calidad _ ER -