TY - BOOK AU - Berry,Michael J.A. AU - Linoff,Gordon AU - Berry,Michael J.A. TI - Mastering data mining: the art and science of customer relationship management SN - 0471331236 (alk. paper) AV - HF 5415.125 B47.2000 U1 - 658.8/02 21 PY - 2000/// CY - New York PB - Wiley KW - Mercadotecnia KW - Procesamiento de datos KW - Data mining KW - Empresas comerciales KW - Redes de computadora - KW - Administración N1 - Incluye índice; Rev. ed. of: Data mining techniques : for marketing, sales, and customer support / Michael J.A. Berry, Gordon Linoff. c1997 ER -