TY - BOOK AU - Hutchins, David C ED - Institute of Directors. TI - Achieve total quality SN - 1870555384 (hbk) AV - HD 62.15 H88.1992 U1 - 658.5/62 20 PY - 1992/// CY - Cambridge, England, [Englewood Cliffs, N.J.] PB - Director Books, Distributed in the U.S. by Prentice Hall KW - Administración de la calidad total KW - Total quality management N1 - "Published in association with the Institute of Directors."; Incluye índice ER -