TY - BOOK ED - American Society for Quality Standards Committe. TI - American Society for Quality Standard: quality assurance standards : guidelines for the application of ANSI/ISO/ASQ Q9001-2000 to education and training institutions PY - 2002/// CY - Milwaukee, Wis. PB - American Society for Quality KW - Normas ANSI KW - Normas ISO KW - Normas ASQ ZI.11-2002 KW - Normas Q9001-2000 KW - Educación - KW - Normas N1 - A la cabeza de la portada: ASQ Z1.11-2002; Folletería permanente ER -