TY  - BOOK
AU  - Norman,Donald A
TI  - Emotional design: why we love (or hate) everyday things 
SN  - 0465051359
AV  - BF 531 N67.2004
U1  - 155.9/11 21
PY  - 2004///
CY  - New York
PB  - Basic Books
KW  - Emociones y procesos cognitivos
KW  - Diseño -
KW  - Aspectos psicológicos
KW  - Diseño industrial -
N1  - Incluye referencias bibliográficas (p. 243-248) e índice; The meaning of things. Attractive things work better -- The multiple faces of emotion and design -- Design in practice. Three levels of design : visceral, behavioral and reflective -- Fun and games -- People, places and things -- Emotional machines -- The future of robots -- Epilogue: we are all designers
ER  -