TY  - BOOK
AU  - Harrington, Harry Franklin
TI  - Business process improvement: the breakthrough strategy for total quality, productivity, and competitiveness 
SN  - 0070267685
AV  - TS 156 H338.1991
U1  - 658.5/62 20
PY  - 1991///
CY  - New York
PB  - McGraw-Hill
KW  - Quality control
KW  - Control de calidad
KW  - Production management
KW  - Administración de la producción
N1  - Incluye índice
ER  -