TY  - BOOK
AU  - Powers,Thomas F.
AU  - Barrows,Clayton W
ED  - Educational Foundation (National Restaurant Association, Chicago, Estados Unidos)
TI  - Introduction to management in the hospitality industry: student workbook 
SN  - 0471706388 (pbk.)
AV  - TX 911.3.M27 
PY  - 2006///
CY  - Hoboken, N.J.
PB  - Wiley
KW  - Hospitality industry
KW  - Management
KW  - Problems, exercises, etc
KW  - Industria de la hospitalidad
KW  - Administración
N1  - "Professional management development program"--Cover; "Pro=Mgmt."-Cubierta; "Designed to be used with the textbook Introduction to management in the hospitality industry, 8th ed., by Tom Powers and Clayton W. Barrows"--T.p. verso; ch. 1. The hospitality industry and you -- ch. 2. Forces affecting growth and change in the hospitality industry -- ch. 3. The restaurant business -- ch. 4. Restaurant operations -- ch. 5. Restaurant industry organization: chain, independent, or franchise -- ch. 6. Competitive forces in food service -- ch. 7. Issues facing food service -- ch. 8. On-site food service -- ch. 9. Lodging: meeting guest needs -- ch. 10. Hotel and motel operations -- ch. 11. Forces shaping the hotel business -- ch. 12. Competition in the lodging business -- ch. 13. Tourism: front and center -- ch. 14. Destinations: tourism generators -- ch. 15. Management: a new way of thinking -- ch. 16. Planning in hospitality management -- ch. 17. Organizing in hospitality management -- ch. 18. Staffing: human resource management in hospitality management -- ch. 19. Control in hospitality management -- ch. 20. Leadership and directing in hospitality management -- ch. 21. The role of service in hospitality industry
ER  -