TY - BOOK AU - Scott,Noel AU - Laws, Eric TI - Knowledge sharing and quality assurance in hospitality and tourism SN - 9780789034113 (hard cover : alk. paper) AV - TX 911.3.Q34 K66.2006 PY - 2006/// CY - New York, N.Y. PB - Haworth Hospitality An Imprint of The Haworth, KW - Hospitality industry KW - Quality control KW - Industria de la hospitalidad KW - Control de calidad KW - Tourism KW - Turismo - KW - Knowledge management KW - Administración del conocimiento N1 - "Co-published simultaneously as Journal of quality assurance in hospitality & tourism, volume 7, numbers 1/2 2006."; Incluye referencias bibliográficas e índice ER -