TY - BOOK AU - Winer,Russell S TI - Marketing management SN - 0131963341 AV - HF 5415.13 W5476.2007 PY - 2007/// CY - Upper Saddle River, N.J. PB - Pearson Prentice Hall KW - Marketing KW - Management KW - Mercadotecnia KW - Administración N1 - Incluye referencias bibliográficas (p. 447-466) e índice; Marketing philosophy and strategy -- Marketing and the job of the marketing manager -- A strategic marketing framework -- Analysis for marketing decisions -- Marketing research -- Analyzing consumer behavior -- Organizational buying behavior -- Market structure and competitor analysis -- Marketing decision making -- Product decisions -- New product development -- Pricing -- Communications and advertising strategy -- Sales promotion -- Channels of distribution -- Direct channels of distribution: personal selling and direct marketing -- Customer relationship management -- Special topic: strategies for service markets ER -