TY - BOOK AU - Koontz,Christie AU - Gubbin,Barbara ED - International Federation of Library Associations and Institutions. TI - IFLA public library service guidelines SN - 9783110232264 AV - Z 678.85 I57.2010 PY - 2010/// CY - Berlin, New York PB - De Gruyter Saur KW - Public libraries KW - Standards KW - Bibliotecas públicas KW - Normas KW - Administration KW - Administración KW - Aims and objectives KW - Metas y objetivos N1 - Incluye referencias bibliográficas e índice; The mission and purposes of the public library -- The legal and financial framework -- Meeting the needs of customers -- Collection development -- Human resources -- The management of public libraries -- The marketing of public libraries -- Appendix 1. The IFLA/UNESCO public library manifesto -- Appendix 2. The Finnish library act 1998 -- Appendix 3. Library service customer charter, Buckinghamshire County Library -- Appendix 4. Library building standards : Ontario, Canada and Barcelona, Spain -- Appendix 5. Update of IFLA manifesto -- Appendix 6. Queensland standards and guidelines for public libraries ER -