TY  - BOOK
AU  - Diamond,Stuart
TI  - Getting more: how to negotiate to achieve your goals in the real world 
SN  - 9780307716897
AV  - BF 637.N4 D53.2010
PY  - 2010///
CY  - New York
PB  - Crown Business
KW  - Negotiation
KW  - Negociación
N1  - Incluye índice; Thinking different -- People are (almost) everything -- Perception and communication -- Hard bargainers and standards -- Trading items of unequal value -- Emotion -- Putting it all together : problem-solving model -- Dealing with cultural differences -- Getting more at work -- Getting more in the marketplace -- Relationships -- Kids and parents -- Travel -- Getting more around town -- Public issues -- How to do it
N2  - The key to getting more is finding the right tools for each situation, being more flexible, and better understanding the other party. These strategies are invisible, but once you learn them they will always be there to help you get more
ER  -