TY  - BOOK
AU  - Graban,Mark
AU  - Swartz,Joseph E.
AU  - Kaplan,Gary M.
AU  - Mason,Virginia
TI  - The executive guide to healthcare kaizen: leadership for a continuously learning and improving organization 
SN  - 9781466586413
AV  - RA 971 G64.2014
PY  - 2014///,
CY  - Boca Raton, London, New York
PB  - CRC Press, Taylor & Francis Group
KW  - Health services administration
KW  - Administración de servicios de salud
KW  - Total quality management
KW  - Administración de calidad total
KW  - Hospital care
KW  - Quality control
KW  - Atención hospitalaria
KW  - Control de calidad
N1  - Incluye referencias bibliográficas e índice
N2  - "Some healthcare organizations have learned about daily kaizen, but they struggle to move from platitudes to practical action. This book is an introduction to kaizen principles and an overview of how to create a kaizen culture. It is specifically written for senior leaders and managers who need to understand the power of this useful lean tool. These are the executives and senior-level managers who need to inspire and motivate their organization leadership which is critical in sustaining improvement and moving their organization into the future"--Provided by publisher
ER  -