TY - BOOK AU - Smith,Jaynie L., autor AU - Flanagan,William G TI - Creating competitive advantage: give customers a reason to choose you over your competitors SN - 9780385517096 AV - HD 41 S57.2006 PY - 2006///, CY - New York PB - Currency Book, Doubleday KW - Competition KW - Competencia económica KW - Success in business KW - Éxito en los negocios KW - Industrial management KW - Administración industrial N1 - Incluye índice ER -