TY - BOOK AU - Martin,Bella AU - Hanington,Bruce M. TI - Universal methods of design: 100 ways to research complex problems, develop innovative ideas, and design effective solutions SN - 9781592537563 AV - Q 180.55.M4 M35.2012 PY - 2012///, CY - Beverly, MA PB - Rockport Publishers KW - Research KW - Methodology KW - Investigación KW - Metodología ER -