TY  - BOOK
AU  - Richardson,Bill
AU  - Bleyer,Kevin
TI  - How to sweet-talk a shark: strategies and stories from a master negotiator 
SN  - 9781623360573
AV  - BF 637.N4 R53.2013
PY  - 2013///],
CY  - [Emmaus, Pennsylvania]
PB  - Rodale
KW  - Richardson, Bill,
KW  - Negotiation
KW  - Negociación
KW  - Conflict management
KW  - Solución de conflictos
KW  - Interpersonal relations
KW  - Relaciones interpersonales
ER  -