TY  - BOOK
AU  - Pangarkar,Ajay M.
AU  - Kirkwood,Teresa
AU  - Norton,David
TI  - The trainer's balanced scorecard: a complete resource for linking learning to organizational strategy 
T2  - Pfeiffer essential resources for training and HR professionals
SN  - 9780787996581
AV  - HF 5549.5.T7 P36.2018
PY  - 2018///, 2009,
CY  - San Francisco, CA
PB  - Pfeiffer
KW  - Employees
KW  - Training of
KW  - Empleados
KW  - Capacitación de
KW  - Organization
KW  - Organización
KW  - Strategic planning
KW  - Planificación estratégica
N1  - Incluye referencias bibliográficas e índice; Defining organizational strategy --; The balanced scorecard --; Alignment with management's expectations --; Business data and performance metrics --; Business processes and performance measures --; Workplace learning in relation to financial performance --; Developing the learning and growth perspective --; An application of the learning and growth perspective --; The case of Sky Air Limited --; The learning department's balanced scorecard --; Factors affecting strategy, balanced scorecard, and workplace learning
N2  - "This book offers a comprehensive guide for effectively, measuring the things that really matter, to be more strategically aligned with organizational objectives, and shows how to appropriately convey learning results to management. In a common language, the book includes a collection of ready-to-use or customizable tools, forms, worksheets, templates, sample scorecards, training exercises, assessments, and job aids, available to download from the accompanying website."--Jacket
ER  -