TY - BOOK AU - Nichols,Thomas M. TI - The death of expertise: the campaign against established knowledge and why it matters SN - 9780190865979 AV - HM 851 N54.2019 PY - 2019///, CY - New York, NY PB - Oxford University Press KW - Information society KW - Political aspects KW - Sociedad de la información KW - Aspectos políticos KW - Knowledge, Theory of KW - Teoría del conocimiento KW - Knowledge, Sociology of KW - Sociología del conocimiento KW - Expertise KW - Pericia KW - Education, Higher KW - Educación superior KW - Internet N1 - Incluye referencias bibliográficas e índice; Preface to the paperback edition --; Preface --; Introduction: the death of expertise --; Experts and citizens --; How conversation became exhausting --; Higher education: the customer is always right --; Let me Google that for you: how unlimited information is making us dumber --; The "new" new journalism, and lots of it --; When the experts are wrong --; Conclusion: experts and democracy N2 - Technology and increasing levels of education have exposed people to more information than ever before. These societal gains, however, have also helped fuel a surge in narcissistic and misguided intellectual egalitarianism that has crippled informed debates on any number of issues. Today, everyone knows everything: with only a quick trip through WebMD or Wikipedia, average citizens believe themselves to be on an equal intellectual footing with doctors and diplomats. All voices, even the most ridiculous, demand to be taken with equal seriousness, and any claim to the contrary is dismissed as undemocratic elitism. The Death of Expertise shows how this rejection of experts has occurred: the openness of the internet, the emergence of a customer satisfaction model in higher education, and the transformation of the news industry into a 24-hour entertainment machine. Paradoxically, greater dissemination of information, rather than producing an educated public, has instead created an army of ill-informed and angry citizens who denounce intellectual achievement. Now updated with a new forward that explains how all these related issues came to a head in the wake of Donald Trump's election ER -