TY - BOOK AU - Grenny,Joseph TI - Influencer: the new science of leading change SN - 9780071808866 (pbk. : alk. paper) AV - BF 774 I54.2013 PY - 2013///, CY - New York PB - McGraw-Hill Education KW - Influence (Psychology) KW - Influencia (Psicología) KW - Interpersonal relations KW - Relaciones interpersonales N1 - Incluye referencias bibliográficas; The new science of leading change -- Leadership is influence -- The three keys to influence -- Find vital behaviors -- Help them love what they hate -- Help them do what they can't -- Provide encouragement -- Provide assistance -- Change their economy -- Change their space -- Become and influencer ER -