TY  - BOOK
AU  - Kennedy, Larry D
AU  - Crosby, Philip
TI  - Quality management in the nonprofit world: combining compassion and performance to meet client needs and improve finances 
SN  - 1-55542-346-9
AV  - HD 62.6 K48.1991
PY  - 1991///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Sociedades no lucrativas -
KW  - Administración
KW  - Finanzas
N1  - Incluye referencias e índice
ER  -