Vista normal
Vista MARC
This is service design doing : applying service design thinking in the real world : a practitioner's handbook / edited, collected, written, designed by Marc Stickdorn, Adam Lawrence, Markus Hormess, Jakob Schneider.
Tipo de material:
TextoEditor: Sebastopol, CA : O'Reilly Media, Inc., [2018]Fecha de copyright: ©2018Edición: First editionDescripción: xxiii, 541 páginas : ilustraciones ; 19 x 23 cmTipo de contenido: - texto
- sin mediación
- volumen
- 9781491927182
- 1491927186
- HD 9980.5 S754.2018
Contenidos:
Why service design? -- What is service design? -- Basic service design tools -- The core activities of service design -- Research -- Ideation -- Prototyping -- Implementation -- Service design process and management -- Facilitating workshops -- Making space for service design -- Embedding service design in organizations.
| Tipo de ítem | Biblioteca actual | Colección | Signatura topográfica | Copia número | Estado | Fecha de vencimiento | Código de barras | |
|---|---|---|---|---|---|---|---|---|
| Libros | Biblioteca Francisco Xavier Clavigero Acervo | Acervo General | HD 9980.5 S754.2018 (Navegar estantería(Abre debajo)) | ej. 1 | Disponible | UIA197090 |
Incluye referencias bibliográficas e índice.
Why service design? -- What is service design? -- Basic service design tools -- The core activities of service design -- Research -- Ideation -- Prototyping -- Implementation -- Service design process and management -- Facilitating workshops -- Making space for service design -- Embedding service design in organizations.
