000 | 00996cam-a2200325-a-4500 | ||
---|---|---|---|
001 | 000102128 | ||
005 | 20240105135130.0 | ||
008 | 930323s1992 mx r 000 0 spa d | ||
020 | _a968-853-242-8 | ||
035 | _a183767 | ||
035 | _aUIA0102128 | ||
040 |
_aUIASF _cUIASF |
||
041 | 1 |
_aSPA _hENG |
|
050 | 4 |
_aHF 5415.5 _bD618.1992 |
|
100 | _aDonnelly, James H | ||
245 | 1 | 0 |
_aCómo conquistar al cliente : _b25 ideas para lograrlo / _cJames H. Donnelly ; tr. de María Victoria Arauz |
260 |
_aMéxico : _bPaidós, _c1992 |
||
300 |
_a210 p. ; _c22 cm |
||
440 | 0 |
_aPaidós empresa ; _v12 |
|
500 | _aTraducción de Close to the customer. 25 management tips from the other side of the counter. | ||
650 | 0 |
_aServicios al cliente _xAdministración. |
|
650 | 0 | _aSatisfacción del consumidor | |
650 | 0 | _aSupervisión de empleados | |
700 | 1 | 1 | _aArauz, María Victoria |
905 | _a01 | ||
942 | 1 | _cNEWBFXC1 | |
999 |
_c100791 _d100791 |
||
980 |
_851 _gRonald RUIZ |