000 | 00780cam-a2200289-a-4500 | ||
---|---|---|---|
001 | 000118202 | ||
005 | 20240105140144.0 | ||
008 | 951018t19951993mx r 000 0 spa d | ||
020 | _a968-38-0367-9 | ||
035 | _a203887 | ||
035 | _aUIA0118202 | ||
040 |
_aUIASF _cUIASF |
||
041 | 1 |
_aSPA _hENG |
|
050 | 4 |
_aHF 5418.5 _bT4618.1995 |
|
100 | _aThomas, Marian | ||
245 | 1 | 0 |
_aServicio, servicio, servicio : _bla clave para ganar clientes eternos / _cMarian Thomas |
260 |
_aMéxico : _bPanorama, _c1995, 1993 |
||
300 |
_a101 p. ; _c22 cm |
||
500 | _aTraducción de Service, service, service. | ||
500 | _aIncluye índice. | ||
650 | 0 | _aServicios al cliente | |
905 | _a01 | ||
942 | 1 | _cNEWBFXC1 | |
999 |
_c116547 _d116547 |
||
980 |
_851 _gRonald RUIZ |