000 | 00924nam-a2200301-a-4500 | ||
---|---|---|---|
005 | 20240105141145.0 | ||
008 | 971125s1995 nyu r 001 0 eng d | ||
020 | _a0442018525 | ||
035 | _a222267 | ||
035 | _aUIA0156059 | ||
040 |
_aDLC _bspa _cUIASF _dUIASF |
||
050 | 4 |
_aHD 57.7 _bH4.1995 |
|
082 | 0 | 4 |
_a658.8/12 _220 |
245 | 1 | 0 |
_aLeadership and the customer revolution : _bthe messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality / _cGary Heil, Tom Parker, Rick Tate. |
260 |
_aNew York ; _aMexico City : _bVan Nostrand Reinhold, _c1995. |
||
300 |
_axviii, 290 p. ; _c24 cm. |
||
500 | _aIncluye índice. | ||
650 | 4 | _aLiderazgo | |
650 | 4 | _aCambio organizacional | |
650 | 4 | _aSatisfacción al cliente | |
700 | _aParker, Tom | ||
700 | _aTate, Rick | ||
905 | _a01 | ||
942 | _cNEWBFXC1 | ||
999 |
_c153211 _d153211 |
||
980 |
_851 _gRonald RUIZ |