| 000 | 01087cam-a22003134a-4500 | ||
|---|---|---|---|
| 001 | 000263942 | ||
| 005 | 20240105143041.0 | ||
| 008 | 020904s2000 wiua rb 001 0 eng d | ||
| 010 | _a00022550 | ||
| 020 | _a0873894357 (alk. paper) | ||
| 035 | _a275271 | ||
| 040 |
_aDLC _bspa _cUIASF _dUAISF |
||
| 050 | 0 |
_aHF 5415.335 _bA43.2000 |
|
| 082 | 0 | 0 |
_a658.8/12 _221 |
| 100 | 1 |
_aAllen, Derek R., _d1959- |
|
| 245 | 1 | 0 |
_aAnalysis of customer satisfaction data : _ba comprehensive guide to multivariate statistical analysis in customer satisfaction, loyalty, and service quality research / _cDerek R. Allen & T.R. Rao. |
| 260 |
_aMilwaukee, Wis. : _bASQ Quality, _c2000 |
||
| 300 |
_axvii, 243 p. : _bil., diagrs., gráficas ; _c24 cm. |
||
| 500 | _aIncluye índice. | ||
| 504 | _aBibliografía: p. 231-234. | ||
| 650 | 4 |
_aSatisfacción del consumidor _xMétodos estadísticos. |
|
| 700 | 1 |
_aRao, T. R. _q(Tanniru R.), _d1940- |
|
| 942 | 1 | _cNEWBFXC1 | |
| 950 | 0 | _xStatistical methods. | |
| 905 | _a21 | ||
| 999 |
_c237025 _d237025 |
||
| 980 |
_851 _gRonald RUIZ |
||