| 000 | 00856cam-a2200301Ia-4500 | ||
|---|---|---|---|
| 001 | 000438069 | ||
| 003 | OCoLC | ||
| 005 | 20240105143859.0 | ||
| 008 | 040209s2003 sp a rb 000 0 spa d | ||
| 020 | _a8480888334 | ||
| 035 | _a293211 | ||
| 040 |
_aPL# _bspa _cPL# _dUIASF |
||
| 050 | 4 |
_aHF 5415.5 _bT4918.2003 |
|
| 100 | _aTimm, Paul R | ||
| 245 | 1 | 0 |
_a50 grandes ideas para fidelizar a sus clientes / _cPaul R. Timm. |
| 260 |
_aBarcelona : _bGestión 2000, _c2003. |
||
| 300 |
_a134 p. : _bil. ; _c23 cm. |
||
| 500 | _aTraducción de: 50 powerful ideas you can use to keep your customers. | ||
| 650 | 4 |
_aServicios al cliente _xAdministración |
|
| 650 | 4 | _aSatisfacción del consumidor | |
| 650 | 4 | _aSupervisión de empleados | |
| 049 | _aUIAA | ||
| 905 | _a01 | ||
| 942 | 1 | _cNEWBFXC1 | |
| 999 |
_c410311 _d410311 |
||
| 980 |
_851 _gRonald RUIZ |
||