000 | 01096cam-a2200373-a-4500 | ||
---|---|---|---|
001 | 000445242 | ||
003 | OCoLC | ||
005 | 20240105144021.0 | ||
008 | 040614s1996 maua rb 001 0 eng d | ||
010 | _a95051041 | ||
020 | _a0201479672 | ||
035 | _a297934 | ||
040 |
_aDLC _bspa _cDLC _dUIASF |
||
050 | 4 |
_aHF 5415.3 _bW49.1996 |
|
082 | 0 | 0 |
_a658.8/12 _220 |
100 | 1 | _aWhiteley, Richard C. | |
245 | 1 | 0 |
_aCustomer centered growth : _bfive proven strategies for building competitive advantage / _cRichard Whiteley and Diane Hessan. |
260 |
_aCambridge, Mass. : _bPerseus Books, _c1996. |
||
300 |
_ax, 320 p. : _bil. ; _c24 cm. |
||
504 | _aIncluye referencias bibliográficas (p. 301-304) e índice. | ||
650 | 4 | _aSatisfacción del consumidor | |
650 | 4 | _aCompetencia económica | |
650 | 4 | _aPlaneación estratégica | |
700 | 1 | _aHessan, Diane. | |
942 | 1 | _cNEWBFXC1 | |
049 | _aUIAA | ||
905 | _a01 | ||
999 |
_c417267 _d417267 |
||
980 |
_851 _gRonald RUIZ |