| 000 | 01047cam-a2200277-a-4500 | ||
|---|---|---|---|
| 001 | 000045631 | ||
| 005 | 20240105131758.0 | ||
| 008 | 911002t19401940xxu r 000 0 eng d | ||
| 035 | _a087785 | ||
| 035 | _aUIA0045631 | ||
| 040 |
_aUIASF _cUIASF |
||
| 041 | 0 | _aENG | |
| 050 | 4 |
_aHG 1616 _bA54 |
|
| 100 |
_aAmerican Bankers' Association _bPublic Relations Council |
||
| 245 | 1 | 0 | _aBuilding business for your bank |
| 260 |
_aNew York : _bThe Association, _cc1940 |
||
| 300 |
_a294 p. en dif.pag. ; _c24 cm |
||
| 500 | _aCarpeta con 10 cuadernillos. | ||
| 505 | 0 | _aContenido: unidad 1. Getting along with the public -- unidad 2. Know your bank -- unidad 3. Working together -- unidad 4. Explaining services and charges -- unidad 5. Overcoming objections -- unidad 6. The technique of saying No -- unidad 7. Handling complaints -- unidad 9. Getting new customers -- unidad 10. On the dolted line. | |
| 650 | 0 | _aBancos y operaciones bancarias | |
| 905 | _a01 | ||
| 942 | _cNEWBFXC1 | ||
| 999 |
_c45018 _d45018 |
||
| 980 |
_851 _gRonald RUIZ |
||