000 01622nam a2200433 a 4500
001 000513559
003 OCoLC
005 20240105145005.0
008 061113s2005 nyua b 001 0 eng
010 _a 2005050471
020 _a0071445552
024 3 _a9780071445559
035 _a323068
040 _aDLC
_bspa
_cYDX
_dUIASF
050 4 _aHD 9980.5
_bY36.2005
082 0 4 _a658.4/013
_222
100 1 _aYang, Kai
245 1 0 _aDesign for six sigma for service /
_cKai Yang.
260 _aNew York :
_bMcGraw-Hill,
_c2005.
300 _axi, 452 p. :
_bil. ;
_c24 cm.
440 0 _aSix sigma operational methods series
504 _aIncluye referncias bibliográficas (p. 431-435) e índice..
650 0 _aService industries
_xManagement.
650 4 _aIndustrias de servicios
_xAdministración
650 0 _aSix sigma (Quality control standard)
650 4 _aSeis sigma (Normas de control de calidad)
650 0 _aService industries
_xQuality control
_xStatistical methods.
650 4 _aIndustrias de servicios
_xControl de calidad -
_xMétodos estadísticos.
650 0 _aQuality control
_xStatistical methods.
650 4 _aControl de calidad
_xMétodos estadísticos
856 4 2 _3Contributor biographical information
_uhttp://www.loc.gov/catdir/enhancements/fy0625/2005050471-b.html
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/enhancements/fy0625/2005050471-d.html
856 4 1 _3Table of contents only
_uhttp://www.loc.gov/catdir/enhancements/fy0625/2005050471-t.html
905 _a01
942 1 _cNEWBFXC1
999 _c483642
_d483642
980 _851
_gRonald RUIZ