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008 061124s2004 nju rb 001 0 eng d
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_bspa
_cDLC
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050 4 _aTX 911.3.M3
_bS55.2004
082 0 4 _a647.795/068/8
_221
100 _aShock, Patti J
245 1 0 _aRestaurant marketing for owners and managers /
_cPatti J. Shock, John T. Bowen, John M. Stefanelli.
260 _aHoboken, N.J. :
_bJ. Wiley,
_c2004.
300 _aix, 230 p. ;
_c24 cm.
440 0 _aWiley restaurant basics series
504 _aIncluye referencias bibliográficas (p. [219]-230) e índice.
505 0 _aIntroduction: "What am I Getting Myself Into?" -- Location: "Where am I Going to Put This Place?" -- Environmental Analysis: "What am I Up Against?" -- Identifying Your Markets: "Who are My Customers, and What do They Want?" -- Menu Development: "What Should My Sales Kit Look Like?" -- Pricing "What Should I Charge for This Stuff?" -- Service "How Do I Get My Staff to Give the Right Amount of Attention?" -- Other Income Streams: "How Much Extra Stuff Can I Sell?" -- Communications: "How Do I Get on the Guest's Radar Screen?" -- Technology: "How Do I Surf My Way to Success?" -- Marketing Plan and Budget: "How Do I Figure Out What to Do and How Much It Will Cost?"
650 0 _aRestaurants
_xMarketing.
650 4 _aRestaurantes
_xMercadotecnia.
650 0 _aFood service management.
650 4 _aAlimentos -
_xAdministración de servicios.
700 1 _aBowen, John T.
700 1 _aStefanelli, John M.
905 _a01
049 _aUIAA
942 1 _cNEWBFXC1
999 _c484081
_d484081
980 _8126340
_g ADMIN1