000 01062cam a22003491a 4500
001 000548126
003 OCoLC
005 20240103074137.0
008 100817s2005 xxka r 000 0 eng d
020 _a0952470616
020 _a9780952470618
035 _a355958
040 _aSzZUIDS
_bspa
_cCHVBK
_dUIASF
084 _aFO UIA011226
100 1 _aMacfarlane, Ivor
245 1 0 _aIT service management :
_bversion 2.1.b /
_cwritten by: Ivor Macfarlane, Colin Rudd ; edited by: Derek Cambray.
260 _aReading, United Kingdom :
_bitSMF,
_c2005.
300 _a72 p. :
_bil. ;
_c16 cm.
440 4 _aThe IT Infrastructure Library
500 _aFolletería permanente.
500 _a"A companion to the IT Infrastructure Library".
650 4 _aSoporte técnico para computadora.
650 4 _aComputadoras -
_xIndustrias de servicios -
_xAdministración
700 1 _aMacfarlane, Ivor
700 1 _aRudd, Colin
700 1 _aCambray, Derek
905 _a04
942 1 _cNEWBFXC8
999 _c516763
_d516763
980 _851
_gRonald RUIZ