| 000 | 01014nam a2200325 a 4500 | ||
|---|---|---|---|
| 001 | 000561140 | ||
| 005 | 20240105150702.0 | ||
| 008 | 080911s2010 nyua rb 001 0 eng d | ||
| 010 | _a2008039870 | ||
| 020 | _a9780765617705 (cloth : alk. paper) | ||
| 020 | _a0765617706 (cloth : alk. paper) | ||
| 035 | _a364753 | ||
| 040 |
_aDLC _bspa _cDLC _dUIASF |
||
| 050 | 4 |
_aHF 5415.335 _bO55.2010 |
|
| 100 | 1 |
_aOliver, Richard L., _d1945- |
|
| 245 | 1 | 0 |
_aSatisfaction : _ba behavioral perspective on the consumer / _cRichard L. Oliver. |
| 250 | _a2nd ed. | ||
| 260 |
_aArmonk, N.Y. : _bM.E. Sharpe, _c2010. |
||
| 300 |
_axxii, 519 p. : _bil. diagrs. ; _c27 cm. |
||
| 504 | _aIncluye referencias bibliográficas e índice. | ||
| 650 | 0 | _aConsumer satisfaction. | |
| 650 | 4 | _aSatisfacción del consumidor | |
| 650 | 0 |
_aConsumer satisfaction _xEvaluation. |
|
| 650 | 4 |
_aSatisfacción del consumidor _xEvaluación |
|
| 905 | _a01 | ||
| 942 | _cNEWBFXC1 | ||
| 999 |
_c529418 _d529418 |
||
| 980 |
_851 _gRonald RUIZ |
||