| 000 | 01084nam a2200337 i 4500 | ||
|---|---|---|---|
| 001 | 000573550 | ||
| 005 | 20240105151151.0 | ||
| 008 | 120603t20112011nyuao rb 001 0 eng d | ||
| 020 | _a9780073403359 (alk paper) | ||
| 035 | _a375399 | ||
| 035 | _a376151 | ||
| 035 | _a376152 | ||
| 040 |
_aUIASF _bspa _cUIASF _erda _dUIASF |
||
| 050 | 4 |
_aHD 9980.5 _bF549.2011 |
|
| 100 |
_aFitzsimmons, James A _eautor |
||
| 245 | 1 | 0 |
_aService management : _boperations, strategy, and information technology / _cJames A. Fitzsimmons, Mona J. Fitzsimmons. |
| 250 | _aSeventh edition. | ||
| 260 |
_aNew York : _bMcGraw-Hill ; _bIrwin, _c2011, ©2011. |
||
| 300 |
_axviii, 541 páginas : _bilustraciones, fotografías ; _c28 cm. |
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| 336 |
_atexto _2rdacontent |
||
| 337 |
_asin medio _2rdamedia |
||
| 338 |
_avolumen _2rdacarrier |
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| 504 | _aIncluye referencias bibliográficas e índice. | ||
| 650 | 4 |
_aIndustrias de servicios _xAdministración |
|
| 700 |
_aFitzsimmons, Mona J _eautor |
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| 905 | _a01 | ||
| 942 | _cNEWBFXC1 | ||
| 999 |
_c541715 _d541715 |
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| 980 |
_851 _gRonald RUIZ |
||