000 | 01554nam a2200397 i 4500 | ||
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001 | 000581387 | ||
005 | 20240105151424.0 | ||
008 | 130319t20052005nyua rb 001 0 eng d | ||
010 | _a2004019679 | ||
020 | _a0071441883 | ||
020 | _a9780071441889 | ||
035 | _a383285 | ||
040 |
_aDLC _bspa _cDLC _erda _dUIASF |
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050 | 4 |
_aHF 5415.32 _bS75.2005 |
|
100 | 1 |
_aStinnett, Bill, _eautor |
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245 | 1 | 0 |
_aThink like your customer : _ba winning strategy to maximize sales by understanding how and why your customers buy / _cBill Stinnett. |
260 |
_aNew York : _bMcGraw-Hill, _c2005, ©2005. |
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300 |
_axxiv, 261 páginas : _bilustraciones ; _c23 cm |
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336 |
_atexto _2rdacontent |
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337 |
_asin medio _2rdamedia |
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338 |
_avolumen _2rdacarrier |
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505 | 0 | _aWhy customers buy -- What customers think about -- What customers really want -- How customers perceive value and risk -- The cause and effect of business value -- The value of customer relationships -- How customers buy -- The sales process--redefined -- Anatomy of a buying decision -- Reverse-engineering the buying process -- Elevating the buying process -- Accelerating the buying process. | |
650 | 0 | _aConsumer behavior. | |
650 | 4 | _aComportamiento del consumidor | |
650 | 0 | _aSelling. | |
650 | 4 | _aVentas | |
650 | 0 | _aCustomer relations. | |
650 | 4 | _aRelaciones con los clientes | |
650 | 0 | _aCustomer loyalty. | |
650 | 4 | _aLealtad del cliente | |
905 | _a01 | ||
942 | _cNEWBFXC1 | ||
999 |
_c549506 _d549506 |
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980 |
_851 _gRonald RUIZ |