000 01783nam a2200373 i 4500
001 000595968
005 20240105151635.0
008 130925t20102010njua rb 001 0 eng d
020 _a9780470545157 (cloth)
020 _a0470545151 (cloth)
035 _a388143
040 _aDLC
_bspa
_erda
_cDLC
_dUIASF
050 4 _aHF 5549.5.P37
_bP37.2010
100 1 _aParmenter, David
_eautor
245 1 0 _aKey performance indicators :
_bdeveloping, implementing, and using winning KPIs /
_cDavid Parmenter.
250 _aSecond edition.
264 1 _aHoboken, N.J. :
_bJohn Wiley & Sons,
_c[2010],
264 4 _c©2010.
300 _axix, 299 páginas :
_bilustraciones ;
_c24 cm.
336 _atexto
_btxt
_2rdacontent
337 _asin medio
_bn
_2rdamedia
338 _avolumen
_2nc
_brdacarrier
504 _aIncluye referencias bibliográficas e indice.
505 0 _aIntroduction -- Foundation stones for implementing key performance indicators -- Developing and using KPIs : a 12-step model -- KPI team resource kit -- Templates for reporting performance measures -- Facilitator's resource kit -- Critical success factors kit -- Brainstorming performance measures -- Implementation variations for small-to-medium enterprises and not-for-profit organizations -- Implementation lessons.
520 1 _a"Fully revised and updated, Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition represents a significant shift in the way KPIs are developed and used, with an abundance of implementation tools."--BOOK JACKET.
650 4 _aTecnología de rendimiento
650 4 _aNormas de rendimiento
650 4 _aEfectividad organizacional
905 _a01
942 _cNEWBFXC1
999 _c563985
_d563985
980 _851
_gRonald RUIZ