| 000 | 01495nam a2200457 i 4500 | ||
|---|---|---|---|
| 001 | 000682923 | ||
| 003 | OCoLC | ||
| 005 | 20240105152717.0 | ||
| 008 | 160715t20152013ne a rb 001 0 eng d | ||
| 020 | _a9789063692797 | ||
| 020 | _a906369279X | ||
| 035 | _a412664 | ||
| 040 |
_aAN# _bspa _erda _cAN# _dUIASF |
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| 050 | 4 |
_aHF 5415.5 _bT45.2015 |
|
| 245 | 0 | 0 |
_aThis is service design thinking : _bbasics, tools, cases / _cpublishers Marc Stickdorn, Jakob Schneider. |
| 250 | _a5th printing in paperback 2015. | ||
| 264 | 1 |
_aAmsterdam, The Netherlands : _bBIS Publishers, _c2011. |
|
| 264 | 4 |
_aAmsterdam, The Netherlands : _bBIS Publishers, _c2015, |
|
| 264 | 4 | _c©2013. | |
| 300 |
_a373 páginas : _bilustraciones (algunas a color) ; _c23 cm. |
||
| 336 |
_atexto _btxt _2rdacontent |
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| 336 |
_aimagen fija _bsti _2rdacontent |
||
| 337 |
_asin mediación _bn _2rdamedia |
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| 338 |
_avolumen _bnc _2rdacarrier |
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| 504 | _aIncluye referencias bibliográficas (páginas 340-365) e índice. | ||
| 650 | 0 | _aCustomer services. | |
| 650 | 4 | _aServicios al cliente | |
| 650 | 0 | _aCreative ability in business. | |
| 650 | 4 | _aAptitud creadora en los negocios | |
| 650 | 0 | _aLateral thinking. | |
| 650 | 4 | _aLateral thinking. | |
| 650 | 0 | _aCreative thinking. | |
| 650 | 4 | _aPensamiento creativo (Educación) | |
| 700 | 1 |
_aStickdorn, Marc _eeditor |
|
| 700 | 1 |
_aSchneider, Jakob _eeditor |
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| 905 | _a01 | ||
| 942 | 1 | _cNEWBFXC1 | |
| 999 |
_c638706 _d638706 |
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| 980 |
_851 _gRonald RUIZ |
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