000 02620nam a2200481 i 4500
001 000714902
003 OCoLC
005 20240105153440.0
008 190110r20182009caua rb 001 0 eng d
010 _a 2008046949
020 _a9780787996581
020 _a0787996580
035 _a430325
040 _aDLC
_beng
_erda
_cDLC
_dUIASF
050 4 _aHF 5549.5.T7
_bP36.2018
100 1 _aPangarkar, Ajay M.
_eautor
245 1 4 _aThe trainer's balanced scorecard :
_ba complete resource for linking learning to organizational strategy /
_cAjay M. Pangarkar and Teresa Kirkwood ; foreword by David Norton.
250 _a[Reimpresión].
264 1 _aSan Francisco, CA :
_bPfeiffer,
_c2018, 2009,
264 4 _c©2009
300 _axxxii, 388 páginas :
_bilustraciones ;
_c24 cm.
336 _atexto
_btxt
_2rdacontent
337 _asin mediación
_bn
_2rdamedia
338 _avolumen
_bnc
_2rdacarrier
490 1 _aPfeiffer essential resources for training and HR professionals
504 _aIncluye referencias bibliográficas e índice.
505 0 0 _tDefining organizational strategy --
_tThe balanced scorecard --
_tAlignment with management's expectations --
_tBusiness data and performance metrics --
_tBusiness processes and performance measures --
_tWorkplace learning in relation to financial performance --
_tDeveloping the learning and growth perspective --
_tAn application of the learning and growth perspective --
_tThe case of Sky Air Limited --
_tThe learning department's balanced scorecard --
_tFactors affecting strategy, balanced scorecard, and workplace learning.
520 1 _a"This book offers a comprehensive guide for effectively, measuring the things that really matter, to be more strategically aligned with organizational objectives, and shows how to appropriately convey learning results to management. In a common language, the book includes a collection of ready-to-use or customizable tools, forms, worksheets, templates, sample scorecards, training exercises, assessments, and job aids, available to download from the accompanying website."--Jacket.
650 0 _aEmployees
_xTraining of.
650 4 _aEmpleados
_xCapacitación de
650 0 _aOrganization.
650 4 _aOrganización
650 0 _aStrategic planning.
650 4 _aPlanificación estratégica
700 1 _aKirkwood, Teresa
_eautor
700 1 _aNorton, David
_eautor de contenido textual suplementario
830 0 _aPfeiffer essential resources for training and HR professionals.
905 _a01
942 1 _cNEWBFXC1
999 _c670494
_d670494
980 _851
_gRonald RUIZ